Inside Retail

MARCH 21, 2024

American management consulting firm Bain & Company reported that global luxury sales were down by 22 per cent with the onslaught of the pandemic in 2020. By 2021, luxury sales had fully recovered, rising 32 per cent to surpass 2019 numbers. This story first appeared in the March 2024 issue of Inside Retail US magazine.

Jewelry 228

Jewelry Engagement Fashion Consumer 228

Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As Personalisation is a key to engagement. “Retailers need to reflect the tailored and personalised experience of online, but in-store.”.

Engagement 289

Engagement Customer Engagement Strategy Promotion 289

Inside Retail

APRIL 26, 2023

Martin O’Brien and engaged by the SDA, which surveyed retail industry employees – the proportion of households with a member of the family working in the retail industry, who described their financial situation as “just getting along” and “poor”, increased from 26 to 30 per cent over the last two years.

Balance 246

Balance Line Engagement Other 246

Parcel Pending

JANUARY 20, 2023

Improving the campus store retail experience is not only about knowledgeable staff and shorter lines at the checkout, it is also about the speed and efficiency of the returns process for customers and store employees alike. 1 Though the rate of returns saw a significant shift between 2020 to 2021 from 10.6% return rate in 2022.

Management 52

Management Merchandising Other Balance 52

Inside Retail

MARCH 22, 2023

The rapid pivot of retailers to digital channels has led to more customer data being collected, and in light of some of the high-profile data breaches in Australia in the last 12 months, boards are concerned about whether their cyber-risks are now being properly managed. There is good news though. So what can retailers do?

Social Media 130

Social Media Line Engagement Management 130

Inside Retail

SEPTEMBER 9, 2021

E-commerce sales in 2020 and, so far in 2021, have surged off the back of the continuing Covid-19 restrictions. It’s costing [brands] millions,” said Costa Mikhael, ANZ sales leader of master data management at Informatica. The reason these returns happen is because there isn’t enough information describing the product.

Management 241

Management Engagement Line Shopping 241

VMS

APRIL 7, 2021

K EEPING THE organizational pipeline flowing with creative, high-potential talent is a challenge every company faces, yet countless studies have shown that identifying and engaging young professionals early in their careers is critical to future success. It’s our honor to introduce the exceptional winners of VMSD’s 2021 Designer Dozen awards.

Design 98

Design Visual Merchandising Architecture Interior Design 98

Inside Retail

OCTOBER 10, 2022

Launched in Sydney, in November 2021, the physical space enables customers to have a hands-on experience with De’Longhi’s coffee machines, and learn about everything that goes into achieving the perfect cup. The store acts as a showroom, allowing customers to trial and learn about De’Longhi’s product lines and brand.

Accessories 243

Accessories Accessories Consumer Expansion 243

VMS

NOVEMBER 28, 2021

Scan this QR code for a link to the online photo gallery from IRDC 2021. With an incomparable line-up of compelling educational content, interactive workshops and (who could forget) the crowd-favorite Iron Merchant Challenge, IRDC 2021 reaffirmed the importance of collaboration to our industry.

Sporting Goods 52

Sporting Goods Display Social Media Visual Merchandising 52

VMS

JUNE 7, 2021

Registration is now open for the LightFair 2021 conference and tradeshow, taking place in-person at the Jacob K. Javits Center in New York, October 27-29, 2021 and with live-streaming access to the conference, October 25-29. On-site activities will add to the excitement at LightFair 2021. Safer Floor. Safer Show.

Light 52

Light Architecture Outdoor Concept 52

Inside Retail

JANUARY 2, 2023

Pureplay online and bricks-and-mortar retailers both have an important role to play here in expanding the Aussie e-commerce ecosystem, bringing different skills to the table, from inventory management to customer loyalty programs. In 2021, B2B marketplace sales grew more than seven times faster than B2B e-commerce sales.

Shopping 264

Shopping Social Media Specialty Retailers Engagement 264

Inside Retail

JULY 31, 2023

Eugene Toh, senior manager of operations at Nex, and a 25-year industry veteran, said the mall has been actively working to make its operations more eco-friendly. The mall introduced the food digester back in October 2021, and started with an initial rollout of two supermarkets and two food courts. litres per minute for other brands.

Fashion 130

Fashion Flow Interior Management 130

Design Wanted

OCTOBER 22, 2021

Dubai Design Week returns 8-13 November with a varied line-up of 200+ activities staged at the festival’s main hub in d3 and around the city. The Marketplace will host a series of engaging dialogues in a program entitled “Meet the UAE Creatives” – © Dubai Design Week. Take a look into the future.

Design 52

Design Architecture Curate Engagement 52

Inside Retail

DECEMBER 6, 2023

Sportscraft entered the childrenswear market in 2021 and swim was the next jump for the Australian retailer to create brand awareness in a market outside of its usual consumer. Since launching in 1914, Sportscraft has become a timeless, iconic Australian brand known for its quality comfort and style that supports the Australian way of life.

Curate 246

Curate Apparel Marketing Fashion 246

Inside Retail

MAY 9, 2022

For the past few years, Nars has been providing digital-first experiences such as virtual try-on via its website, integrating artificial intelligence and augmented reality, virtual consultations, and the Nars Virtual Store, which launched in 2021. We are excited to see what the future holds.

Social Media 130

Social Media Location Engagement Gifts 130

Inside Retail

OCTOBER 11, 2021

Here, Yuki Yamada, CEO of Uniqlo Singapore and Malaysia, shares how the brand is connecting its on- and offline retail experiences, how its Uniqlo Town concept has evolved and how the challenges of 2021 have set up the retailer for the future. Inside Retail: What has 2021 looked like for Uniqlo Singapore?

Artistic 246

Artistic Concept Engagement Shopping 246

Inside Retail

JULY 30, 2023

For example, Samsonite’s ‘Magnum Eco’ range has luggage shells that are produced using post-consumer recycled food packaging equivalent to 483 large yoghurt cups and eight plastic bottles for the interior lining. “In The brand developed two lines of hard-side suitcases with this material.

Design 130

Design Strategy Promotion Consumer 130

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. The bottom line. The recent acceleration of e-commerce necessitates a reimagining of shopping flows, fulfilment logistics, and supply chain management. Download your free copy.

Fashion 147

Fashion Reimagine Contrast Flow 147

Inside Retail

MARCH 14, 2022

Julie Mathers started the eco-friendly pureplay in 2014, topped our 2019 and 2021 lists, and announced she had resigned from her position as chief executive last month : one year after selling the business to BWX. . “F&F It really drew a line in the sand for Flora & Fauna [and they’ll] absolutely keep building on it.”.

Marketing 130

Marketing Shopping Engagement Line 130

Trade Group

APRIL 26, 2021

If you’re an event manager who wants to get promoted, the answer is YES! Event managers need to be creative right now, particularly those who work for companies that rely heavily on trade shows and exhibitions for leads and brand recognition. Engaging and building rapport via Zoom is a whole lot different than face-to-face.

Promotion 40

Promotion Management Social Media Planning 40

Retail Focus

FEBRUARY 8, 2022

Research in 2021 from Pricer revealed that 57% want digital engagement in the aisle to improve CX and inform purchasing decisions. However, there is a cautionary note to strike where inconsistent information between on- and off-line channels and ‘information overload’ in the aisle can also put shoppers off.

Sporting Goods 147

Sporting Goods Display Management Shopping 147

Retail Focus

APRIL 6, 2021

Tunsgate Quarter Guildford, the 80,000 square foot retail, leisure and dining destination located in the heart of Surrey’s county town, has announced that one of the UK’s leading fine art organisations, Buckingham Fine Art, will be joining the scheme, opening its doors to SOHO FINE ART on 12th April 2021.

Art 130

Art Artistic Boutique Location 130

Inside Retail

MAY 12, 2021

Fairfax & Roberts managing director Irene Deutsch said the company saw a rise in wedding and engagement rings during the past year. “I The retail price of a lab-created diamond is about a third of a mined diamond,” Lejla Charif, Pandora’s corporate press manager for Corporate Communications and Sustainability, told Inside Retail.

Fashion 234

Fashion Consumer Social Media Engagement 234

Inside Retail

NOVEMBER 2, 2021

According to an OECD report published in May 2021, while the majority of people did not change how much they drank, most of those who did drank more. per cent in 2020-21, with annual growth from 2021-26 projected to be 7.9 When we find that line being blurred, it’s time to reassess,” he said. Do regulations go far enough?

Pattern 246

Pattern Consumer Engagement Other 246

Inside Retail

AUGUST 11, 2023

Mainstream media often neglects to show a true depiction of the disabled population, which can lead some retail businesses to underestimate how wide of a consumer market there is to engage with. Between 2020 and 2021, data from the US Bureau of Labor Statistics revealed that an additional 1.2

Fashion 130

Fashion Consumer Layout Marketing 130

Parcel Pending

JUNE 7, 2023

The costs associated with managing returns, from processing to restocking to discounting and transportation, add up quickly making it hard for retailers to keep up with the fast, frictionless, “no questions asked” returns that customers expect. Customers who are returning goods create an opportunity for engagement in a new sale.

Merchandising 52

Merchandising Line Management Engagement 52

Inside Retail

OCTOBER 18, 2021

We spoke with Tissot general manager for ANZ Scott Jungwirth about the launch, how the brand stays true to its heritage and why he’s hopeful for a good Christmas. We recently launched our own online corporate store, which has gone from strength to strength throughout 2021. SJ: There will always be a place for traditional Swiss watches.

Department Stores 241

Department Stores Space Consumer Engagement 241

Inside Retail

MARCH 10, 2022

This highly engaging initiative lets Australians vote for their favourite book and last year, it drew more than 100,000 participants in 2021. Many of the Top 50 People in E-Commerce are CEOs or senior leaders in their business, so their day-to-day job revolves around managing and inspiring their team as much as driving online sales.

Fashion 130

Fashion Shopping Management Concept 130

Inside Retail

OCTOBER 19, 2021

SPC CEO Robert Giles and Employee Matters managing director Natasha Hawker battle it out over whether businesses should take a hard line approach to vaccinations and discuss the complications attached. PRO: Taking the hard line approach. Any visitors to an SPC site will also be required to be vaccinated.

Management 130

Management Line Other Planning 130

Inside Retail

MAY 3, 2021

Individuals are not looking to venture out as they do not feel safe about going to a store, restaurant, engaging in in-person activities, staying in a hotel, returning to a workplace, taking a flight, etc.,” Deloitte’s report read. Bendon is sold at David Jones and has a number of stores in New Zealand.

Social Media 208

Social Media Consumer Flow Strategy 208

Inside Retail

MAY 9, 2021

Managing director Simon Schofield discusses the new bricks-and-mortar experience and the brand’s revitalised product range. We were able to engage our store teams to assist with online fulfilment. Inside Retail : Last year, Witchery celebrated half a century since it launched.

Planning 246

Planning Perspective Fashion Engagement 246

Parcel Pending

JULY 22, 2021

As the report explains: “Residents in 2021 now determine value based on how living at the community makes them feel and makes them look to the outside world. It’s the role of on-site property management teams to make introductions that foster community goodwill. For leases that expired in the first quarter of 2021, 53.7%

Outdoor 52

Outdoor Management Social Media Line 52

Retail Bound

JANUARY 11, 2022

It encompasses everything from publicity to crisis management. PR professionals work with individuals, brands, government agencies, corporations, and startups to help shape their brand identities, manage their communications, and promote their work. Public Relations is a $68.3 billion dollar industry in the United States.

Social Media 59

Social Media Management Strategy Planning 59

Parcel Pending

DECEMBER 8, 2023

Improve Inventory Management The kiss of death in retailing is the missed sale due to out-of-stock inventory. These mobile devices are often integrated into retailers’ Point-of-Sale (PoS) and Order Management Systems (OMS), further tracking customer loyalty, customer satisfaction, and stores’ inventory levels. What is Retail Analytics?

Management 52

Management Fashion Contrast Shopping 52

Parcel Pending

DECEMBER 30, 2021

2021 was a perfect storm for retailers as they struggled with labor shortages, material scarcity, and supply chain bottlenecks. These innovations can help offset a reliance on workers, allowing them to spend more time on customer engagement on the sales floor. Retailers recognize the exorbitant costs of returns management.

Merchandising 52

Merchandising Customer Engagement Line Fashion 52

Inside Retail

DECEMBER 7, 2021

The end of lockdowns and gradual restoration of normal life in 2021 released a huge pent-up demand for personal interaction. The manager didn’t want to confront my annoyance, either with an explanation or an apology, because she slunk away to another part of the shop until I left. I was so astonished that I didn’t know what to say.

Shopping 130

Shopping Circulation Customer Engagement Management 130

Inside Retail

MARCH 22, 2022

A mantra that has successfully engaged their tribe for the long term. Brands that lead with purpose only to tick a box have been called out and accused of ‘purpose-washing’, guiltily providing audiences with a token, trivial action of support or similar that may be counteracted down the line with another business decision.

Fashion 130

Fashion Strategy Engagement Consumer 130