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The impact of gamification on retail customer engagement

Inside Retail

Ikea recently debut a line of chairs and desks designed specifically for gamers. Starbucks loyalty customers play beat-the-clock classics like hopscotch and bingo that bring them back on the app all day long. The growth of gamification In 2021 the gamification market was estimated to be US$12.35 Increase customer engagement.

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How digital signage and kiosks can help stores match the online experience

Inside Retail

Research by Google, published in the company’s Spring/Summer Shopping Behaviours 2021 study, found 50 per cent of consumers say they now shop both in-store and online. This is driving a growing expectation of exceptional customer experiences in-store, says Hanns, including demand for services such as click-and-collect, and endless aisles.

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Still wondering what the metaverse is? Here’s what you need to know

Inside Retail

Since the pandemic started, retail brands have been forced to make the shift to digital at warp speed – prioritising a major shift towards online purchases, customer engagement and social amplification in order to maintain relevance in this brave new world. What is the metaverse? Another dimension for shoppers.

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Improving The In-Store Experience

Parcel Pending

2021 was a perfect storm for retailers as they struggled with labor shortages, material scarcity, and supply chain bottlenecks. If you want to know how to enhance the customer experience in retail , you should stay abreast of emerging trends, such as self-checkout options and automation. Ready to take your store to the next level?

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Maintaining a Happy, Healthy and Safe Team

Theatro

Lululemon , for example, shined in employee and customer protection efforts by adding digital components to their in-store experience. Customers could bypass long lines or crowded stores by joining virtual waitlists that sent notifications to shoppers when it was their turn to enter the store. . We’d love to chat. .

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Opinion: Bangkok mall operators must put on a welcoming smile, not a mask

Inside Retail

The end of lockdowns and gradual restoration of normal life in 2021 released a huge pent-up demand for personal interaction. I started at Terminal 21 Shopping Centre, a travel-themed vertical mall in the busy Asok neighbourhood that, in times before Covid-19, buzzed with both tourists and locals.

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Improving Supply Management for Plumbing Distributors

Parcel Pending

The Port of Baltimore ranked as the 17th largest in the United States by total tonnage in 2021, serving as a crucial conduit for transporting iron, steel, automobiles, construction machinery, and coal. Adding the following recycling products and services allows suppliers to offer a new line of business and increase profitability.