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Understanding the consumer of 2021

Inside Retail

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. Such are the challenges that retailers, along with personal care and hospitality businesses, faced during the pandemic. Adaptability tested.

Consumer 242
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Why Best Buy, Walmart, other major US retailers are touting health services

Inside Retail

Major US retailers including Best Buy, Walmart and Amazon are increasing their offerings of healthcare and health-related products as inflation-wary Americans shift more of their budgets to services and away from goods. billion acquisition of primary care provider One Medical in February as it too expands aggressively into the sector.

Other 246
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How Olive Young dominates K-beauty by boosting small brands

Inside Retail

In 2021, South Korea became the third-largest exporter of cosmetics, after France and the US. At the centre of South Korea’s beauty boom is Olive Young, South Korea’s top health and beauty chain with over 1,200 stores nationwide. One of the top brands in the health supplement category was Foodology. per cent year on year.

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What consumers really think about brands’ social purpose

Inside Retail

Over the past two years, many Australian consumers have reset their expectations of the brand and customer experience. Having endured the pandemic and moved by escalating social and environmental causes, more consumers want to act for the greater good and expect businesses to follow. The power of purpose. Balancing purpose and profit.

Consumer 147
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How Olly’s CEO aims to destigmatise talking about mental health at work

Inside Retail

Hanneke Willenborg is the chief executive offer of Olly, a direct-to-consumer vitamins and supplements brand owned by Unilever, which reportedly surpassed $100 million in annual revenue in 2018. million to support three key areas of our mental health mission. Inside Retail : Can you tell us about your career journey?

Balance 130
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BWX goes vegan: Beauty giant snaps up online eco startup Flora & Fauna

Inside Retail

Manufacturing and consumer goods company BWX is branching out beyond natural beauty into vegan and cruelty-free products with its acquisition of leading eco-friendly online retailer Flora & Fauna. The acquisition, announced on Monday, is expected to be complete in July 2021 and will see BWX pay between $27.9 million and $30.8

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20 Coolest Retailers: Five up-and-coming Aussie brands that are taking off

Inside Retail

It includes a mix of forward-thinking and innovative businesses that are doing exciting things across a range of categories. There are busy times ahead for the company, as it looks to expand collaborations with partners such as Memobottle, and build on its direct-to-consumer and wholesale business.

Concept 244