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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences.

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Apac tipped to fuel global airport retail market recovery

Inside Retail

per cent this year, resulting in a boost in retail sales. Retail analyst at GlobalData, Koyel Ray, said Apac’s airport retail sales fell by $10 billion in 2020 before rebounding slightly last year to $11.8 GlobalData’s latest report found the number of passengers in Apac will surge by 33.9

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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. Brick and Mortar Retail Stores: A Place to Try, Touch, & Taste. 2020, May 14).

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Movers & Shakers Q&A with Simon Leesley, MD for UK at Stitch Fix

Retail Insider

We know e-commerce penetration is still on the rise and experts at Womble Bond Dickinson predict in their Retail Economics report that more than 50% of retail sales will be made online by 2028. Here’s the link to the 2020 edition. I see a very bright future for Laura Lambert and her innovative jewellery business!

Space 52
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How Malaysian department store Pavilion is connecting with customers

Inside Retail

In fact, China saw its economy strengthen in November 2020, with retail sales expanding by five per cent. Hopefully, as vaccines roll out across Southeast Asia, and the eventual relaxation of the MCO, will set the retail industry firmly on the path to recovery and growth.