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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. We aim to ensure our community feels supported and satisfied through the whole process.

Planning 264
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Myer’s latest trading update is a testament to putting the customer first

Inside Retail

Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

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Concerned about quiet quitting? You might need a workplace wellness plan

Inside Retail

In May 2019, the World Health Organisation officially classified ‘burnout’ as a recognised illness, while a 2018 Gallup study found that of the 7,500 full-time employees surveyed, 23 per cent felt burned out at work very often or always, and an additional 44 per cent felt burned out sometimes.

Planning 240
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“Impossible to ignore”: Witchery MD’s plans to capitalise on digital growth

Inside Retail

We were able to engage our store teams to assist with online fulfilment. In the past year, one of our proudest initiatives has been formalising our commitment to Reconciliation through our first Reconciliation Action Plan. IR: What are your plans for Witchery going into the next financial year?

Planning 246
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How Myer plans to reach $1 billion in online sales

Inside Retail

Myer’s online sales have more than doubled since John King took over running the department store in 2018, and the CEO believes they can double again to reach $1 billion in the not-too-distant future. The post How Myer plans to reach $1 billion in online sales appeared first on Inside Retail. Myer reported $539.5 One good result.

Planning 130
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Why Oroton is bringing AR mirrors to Australian fashion

Inside Retail

The plan, according to Oroton’s chief executive Jenny Child is to inspire customers to come in-store to check out the technology, as well as invite passersby to engage with the mirrors. The AR displays, which come from fashion tech company Zero10, give customers the opportunity to virtually try on items from Oroton’s new collection.

Fashion 290
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As more jewellery brands embrace lab-grown diamonds, some fear oversupply

Inside Retail

In 2018, the US Federal Trade Commission (FTC) shifted its definition of what could be marketed as a diamond, stating that it “is no longer accurate to define diamonds as ‘natural’ when it is now possible to create products that have essentially the same optical, physical and chemical properties as mined diamonds”.

Jewelry 246