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Second strike: Fitbit fined again for misrepresentation

Inside Retail

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The post Second strike: Fitbit fined again for misrepresentation appeared first on Inside Retail Australia.

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Behind Abercrombie & Fitch Co’s record results lies a decade-long reinvention

Inside Retail

The results are impressive considering less than 10 years ago, in 2016, the company’s namesake brand, Abercrombie & Fitch, was ranked as one of the most hated retailers in the US by the American Customer Satisfaction Index.

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ACCC alleges Bloomex Australia duped customers with old reviews and phony discounts

Inside Retail

Bloomex Australia is headed to court after the consumer watchdog accused the online florist of using customer ratings that were seven years out of date and from overseas customers who had not purchased from the Australian arm of the global business, while also advertising “discounts” that were not what they seem.

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4 Methods Guaranteed to Engage Esports Consumers  

Trade Show Booth Companies - Trade Group

The winning team took home more than $11 million, while the second-place team walked away with just over $4 million.) The 2018 event set the record for the largest esports prize pool, beating out the previous holder, The International 2017. For brands, more is needed to reach the esports consumer.

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30 Stats that Prove Visual Merchandising is More Important than Ever

Contra

Visual merchandising plays a pivotal role in the retail industry, significantly influencing consumer behaviour and sales outcomes. Retail TouchPoints, 2017) Using complementary colours in displays can increase sales by 35%. Lighting Science Group, 2017) Implementing omnichannel visual merchandising can increase online sales by 15%.

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30 Stats that Prove Visual Merchandising is More Important than Ever

Contra

Visual merchandising plays a pivotal role in the retail industry, significantly influencing consumer behaviour and sales outcomes. Retail TouchPoints, 2017) Using complementary colours in displays can increase sales by 35%. Lighting Science Group, 2017) Implementing omnichannel visual merchandising can increase online sales by 15%.

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Group buying, quick commerce and DTC: 5 e-commerce trends in Southeast Asia

Inside Retail

Retailers in Southeast Asia, like elsewhere, have accelerated their adoption of digital platforms as consumers have been forced online to meet their everyday needs. Although physical stores will continue to play a role, the rise of technology and e-commerce has shifted consumer behaviour and preferences. DTC is poised to grow.