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Seven Things You Should Never Do If You Want to Keep Customers

RetailMinded

There are several things you are supposed to do if you would like to succeed in business. With time you would like to expand the business operation, and it will require a lot of money in terms of capital. . Ensure you invest in the right ideas, and they will help your business grow. Don’t ignore data.

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‘Like a ghost town’: Retailers react to the Omicron wave

Inside Retail

Naturally, we then suffer lower sales, as our customers [are] also in isolation. We do all we can to reduce the spread, of course. But when I get the notification that I have another positive case in my staff base, I don’t lose sleep, and neither do they or their colleagues. Thoughts on keeping stores open.

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“My job never feels like a job”: Snuggle Hunny CEO Julie Mathers

Inside Retail

Inside Retail : Can you tell us about your career journey? How did you get into the retail industry, and what are some of the different roles you’ve held along the way? I loved talking to customers and trading the shop. In the bakery I knew most customers’ names and knew what they wanted before they’d even reached the counter.

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From delivery driver to CEO: Meet the new Domino’s boss, David Burness

Inside Retail

Today with his wife Melissa, David owns seven stores on the Sunshine Coast. David: “One of the values at Domino’s is ‘do the right thing because it’s the right thing to do’; for me as a franchisee that really rang true. But there’s got to be sincerity in what you do. Image: Supplied.

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Six Common Mistakes That Can Spell Disaster For Your Retail Business 

RetailMinded

You don’t have to be an expert in the field to notice that the face of retail has changed significantly over the years, prompting many people to believe that the era of the brick-and-mortar stores is coming to an end. Learning about these errors can help you avoid them and keep your business on the right track.

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Dilmah CEO Dilhan Fernando on how Gen Z is breathing new life into tea

Inside Retail

Inside Retail : To start with, I wanted to get an idea of how the broader tea industry has been changing over the past few years. When you go back to the heyday of tea, when Aussies drank more tea than coffee, it was largely all pure origin teas. You would drink Ceylon tea, you would drink tea that came from Sri Lanka or India.

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Man and the machine: Deus ex Machina revs up for the future

Inside Retail

It really began when you sold off your legendary surf label, Mambo in 2000. I’d just turned 50, but there were a few more ideas in me yet and I had this idea of combining motorcycling with a whole lot of other cultural things. I wanted to give it a fresh take, that was the most important thing.

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