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How Retail Businesses Can Excel With Customer Services

Retail Focus

Exceptional customer service goes beyond driving sales. The annual retail sales in the UK totaled 496 billion pounds in 2022, growing significantly over the last decade. Considering these numbers, retailers have valid reasons to go above and beyond to capture their fair share of the market.

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Why Should Product Startups Work with A Retail Accelerator Program

Retail Bound

While it’s fun to be part of a small and diverse group, how will it help you stand out from the competition when presenting your brand to retailers? Retail is tough and is not for the faint of heart. I have been in the retail space for nearly 30 years and have work with product brands ranging from startups to the big household brands.

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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Customers who collect their order from a smart locker and decide not to keep it, are able to communicate with the retailer and place it back into the locker for a no-hassle return. Of course, it’s not simply customer experience and loyalty that matters in the retail space, but sales too.