Inside Retail

SEPTEMBER 7, 2022

As the lines continue to blur between celebrities and high-profile CEOs, the public’s demands of founders and executives are shifting from the hours of 9am-5pm to a 24/7 engagement. The story resulted in Tesla’s stock dropping 10 per cent on the same day. . Reputation is everything .

Strategy 130

Strategy Social Media Management Line 130

Inside Retail

NOVEMBER 30, 2023

Especially on the public affairs front, my teams and I engage in deep conversations with government and public policy stakeholders to establish regulatory parameters for the gig economy. I’d say the biggest inflection point in my career was joining Uber in 2014 as its first head of communications in Asia. ET: Filled with meetings!

Balance 130

Balance Management Hobbies Social Media 130

Parcel Pending

JANUARY 21, 2022

Whereas in- store shopping in early to mid-2020 was all about not touching anything or social distancing, the new goal for retailers who are determining how to improve in-store experience is to limit human interaction. Now customers can retrieve their packages with zero human interaction in as little as 10 seconds. In the U.S.,

Customer Retention 52

Customer Retention Shopping Social Media Line 52