Sat.Nov 19, 2016 - Fri.Nov 25, 2016

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Is Black Friday here to stay in the UK?

Barber Design

It seems like yesterday that we wrote our first post about Black Friday but it’s now been a couple of years since the US retail phenomenon first appeared in British stores, back in 2014. In the US, Black Friday is a day of heavily discounted sales on the Friday after Thanksgiving – a festival which is not celebrated in the UK. This has prompted some people to question why we are even holding this event and why we don’t at least call it something relevant to our culture.

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DRAWING ON 25 YEARS OF EXPERIENCE

CTM Design

CTM CELEBRATES OUR 25TH ANNIVERSARY BY REFLECTING ON AN INDUSTRY THAT IS CONSTANTLY CHANGING. Twenty-five years ago, CTM opened our doors as a result of a major shift in the retail petroleum industry. Today, the industry is going through another seismic change… and we continue to evolve with it. Not so long ago, most of the leading petroleum retailer/wholesalers had internal drafting and engineering departments that were responsible for applying corporate design standards to each individual loca

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Customer experience innovations for 2017

Barber Design

2016 has been quite a tumultuous year for retail. We’ve seen the Brexit effect followed by plummeting markets after Donald Trump’s surprise win in the US presidential election. We’d really like to put it all behind us by taking a look at some of the big customer experience innovations in store for retailers in 2017. Whilst there is no denying the success of e-commerce – as revenues continue to grow worldwide – 85% of shoppers say that they still prefer to shop in real, physical store

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