As labour shortages endure, retailers must look to automate cash handling
Inside Retail
AUGUST 21, 2023
While the world may slowly be returning to normal in the post-pandemic era, retailers worldwide continue to face labour shortages in customer-facing roles. A recent study by Deloitte found that 74 per cent of executives heading major global retail companies expect shortages in customer-facing positions. Closer to home, the Australian Retailers Association (ARA) surveyed members and found that 84 per cent reported it has become harder to recruit new team members.
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