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Exclusive: How Paul Waddy, Mal Chia built their dream e-commerce agency

Inside Retail

Two of the most respected and experienced leaders in Australia’s e-commerce industry have teamed up to fill a gap in the market for a full-service digital agency that takes a holistic approach to online growth. But unlike most digital agencies, Ecom Nation also works with clients on their overarching e-commerce strategies.

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How Geedup has succeeded by ignoring the ‘rules’ of modern retail

Inside Retail

It only started doing email marketing in the last two months, having previously relied on SMS to communicate with customers. “We’re We’re not even running at full capacity – that’s the scary part,” Geedup’s general manager Trevene (TK) Patrick said at Retail Fest, an industry event, in March.

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Walmart unveils digital revamp amidst battle for supremacy with Amazon

Inside Retail

Battling Amazon According to Mal Chia, director at Australian digital consultancy Ecom Nation, Walmart is locked in a battle with Amazon for supremacy in the big box online retailer space in the US. The thing about general retail is that you either need to be the cheapest or the biggest. per cent, so “this is all an upside for them”.

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