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How Retail Businesses Can Excel With Customer Services

Retail Focus

Surviving and thriving in today’s competitive retail market requires more than offering quality products at best prices. Exceptional customer service goes beyond driving sales. The annual retail sales in the UK totaled 496 billion pounds in 2022, growing significantly over the last decade.

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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . This allows businesses to evaluate and continuously evolve their customer engagement strategies to grow their brand. Take Ticketek , for example.

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“A big vote of confidence”: Why Walmart’s store upgrades are key

Inside Retail

As Neil Saunders, managing director and retail analyst at GlobalData, told Inside Retail , “Having produced a string of good numbers over the past few years, Walmart is currently one of the stars of the retail market.” In 2022, Walmart accounted for approximately US$500 billion in retail sales.

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Localisation, livestreaming and logistics: How to tap into the Chinese market

Inside Retail

Before 2020, when travel was easy and diplomatic relations were cordial, I placed great emphasis on the need to build trusted relationships on the ground in China as the foundation of a successful market entry strategy. The future of China’s retail market is all about e-commerce. home, mother and infant. ?

Marketing 130
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5 Best Experiential Retail Examples

Greater Group

The last mentioned brand is displaying a selection of items from the exclusive Levi’s x Crayola collaboration with a back-to-school theme. This is a brilliant marketing strategy where the brand receives excellent online coverage and generates public acclaim by interacting with and giving back to their client base.