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E-commerce teams: The unseen keys to success

Inside Retail

A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives. Despite most shops being closed, retail sales rose 11 per cent during lockdown, largely because people didn’t have much else to spend money on.

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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Omnichannel retail is about creating consistent experiences across apps, websites, social media , ads, and in- store visits to increase customer engagement. Put simply: customers want to purchase effortlessly and seamlessly across every platform. The Value of Omnichannel Shopping Experiences.