Customer Engagement, Layout and Marketing

Hyperphysical Luxury Retail Stores: Bridging the Gap Between the Physical and Digital Worlds

Retail Focus

NOVEMBER 7, 2023

Luxury marketers are exploring multi-sensory experiences in physical stores, potentially integrating ASMR (autonomous sensory meridian response). This involves engaging multiple senses to create a memorable and unique experience for digital-native customers. These experiential zones add variety to the shopping experience.

Engagement

Engagement Customer Engagement Layout Display

How digital signage and kiosks can help stores match the online experience

Inside Retail

NOVEMBER 14, 2022

As retail evolves, market-leading brands understand that consumers don’t separate their online shopping experience from their physical shopping experience and that shoppers expect a seamless experience in both,” explains Cameron Hanns, director at Entwined, a digital signage and kiosk solution provider.

Engagement

Engagement Customer Engagement Strategy Promotion

Boost Sales With Creative Food and Beverage Retail Displays

Creative Displays Now

OCTOBER 31, 2024

Well-designed retail displays can showcase products effectively and enhance the shopping experience for customers. In-store sales represent 85% of retail revenue in the United States — this means in-store marketing efforts for food and beverages are still effective, even with limited ways of measuring success.

Display

Display Visual Merchandising Color Focal Point

Digital transformation: the evolving role of artificial intelligence in retail

Retail Focus

SEPTEMBER 5, 2024

Here, Retail Focus sits down with several experts in this field to find out more about the key benefits of adopting AI within retail settings and how shops and stores of all shapes and sizes can utilise this technology to improve both their own operations and the customer experience. AI offers a wide range of benefits for retailers.

Management

Management Social Media Shopping Concept

How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Cook is referring to one of the key takeaways from the 2024 Omnichannel Leadership Report.

Engagement

Engagement Layout Shopping Perspective

Why local retail communities are important, and how retail design can encourage community retailing.

Retail Focus

MAY 30, 2023

Creating a brand community has always been an important marketing concept and a valuable brand asset. It places emphasis on integrating the retail environment with the local community and building strong relationships between the retailer and customers. Customers are also the primary drivers of the project and its sustainability.

Retail Design

Retail Design Design Engagement Visual Merchandising

Harnessing Sustainable Luxury Pop-Up Stores

Retail Focus

JULY 3, 2024

Through their significant influence, luxury brands can shape consumer behavior and industry standards, setting trends that can cascade down to more accessible markets. Furthermore, luxury brands have the potential to educate and engage their customers on sustainability.

Engagement

Engagement Consumer Balance Promotion

Aussie supermarkets have a trust problem. Here’s how they can fix it

Inside Retail

DECEMBER 18, 2023

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

Social Media

Social Media Engagement Concept Layout

How to Manage Seasonal Sales and Promotions Across Multiple Locations

Compliantia

JULY 4, 2023

Differences in local consumer behavior and preferences Each location has its own unique customer base with varying preferences and behaviors. It requires market research and a tailored approach to ensure promotions resonate with the local audience. Understanding and catering to these differences can be a challenge.

Promotion

Promotion Location Management Customer Engagement

How to create an Effective Merchandising Plan

Compliantia

MARCH 31, 2023

Market research Before creating a merchandising plan, it’s important to conduct market research to understand customer preferences and buying habits. Analyze your past sales data, market surveys, and industry trends to forecast consumer demand for the current season.

Merchandising

Merchandising Planning Visual Merchandising Display

Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. Here, we delve deeper into some of the key technologies already steering this change.

Consumer

Consumer Engagement Shopping Pattern

A Small Business’s Guide To Boosting Checkout Conversion Rates

RetailMinded

MARCH 30, 2023

These include lack of diverse payment options or non-responsive website layouts. These all affect the revenue of e-commerce stores since they lose out on sales when customers leave without completing their purchase or registering an account. This is a standard marketing strategy.

Flow

Flow Strategy Consumer Layout

How Retail Design Insights Will Inspire Workplace Design

All Work

DECEMBER 18, 2020

Retailers strive to understand cultural values and make sure their marketing communications and actions reflect the same values of their intended target customer. A physical presence helps build brand awareness and contact with potential new customers or employees. A digital presence enables convenience. Mapping The Experience.

Retail Design

Retail Design Design Layout Space

How Malaysian department store Pavilion is connecting with customers

Inside Retail

JUNE 30, 2021

We have continuously worked with all our tenants to come up with robust marketing strategies to encourage customer traffic and spending, including creating promotional areas at high traffic areas, assisting with shopping and dining vouchers, and continuing with our shopper rewards and redemption programs. You can download it here.

Department Stores

Department Stores Shopping Layout Outdoor

Create Retail Today

Hyperphysical Luxury Retail Stores: Bridging the Gap Between the Physical and Digital Worlds

How digital signage and kiosks can help stores match the online experience

Trending Sources

Boost Sales With Creative Food and Beverage Retail Displays

Digital transformation: the evolving role of artificial intelligence in retail

How technology can drive meaningful engagement between store staff and shoppers

Why local retail communities are important, and how retail design can encourage community retailing.

Harnessing Sustainable Luxury Pop-Up Stores

Aussie supermarkets have a trust problem. Here’s how they can fix it

How to Manage Seasonal Sales and Promotions Across Multiple Locations

How to create an Effective Merchandising Plan

Retail’s tech revolution sets laser-like focus on the consumer

A Small Business’s Guide To Boosting Checkout Conversion Rates

How Retail Design Insights Will Inspire Workplace Design

How Malaysian department store Pavilion is connecting with customers

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