Inside Retail

APRIL 23, 2023

Blockchain technology offers a secure and decentralised way to store and manage data, ensuring that loyalty program rewards and points cannot be tampered with or fraudulent. Additionally, the use of NFTs can help increase customer engagement, as they can be collected and traded by loyal customers.

Gifts 130

Gifts Engagement Social Media Art 130

Inside Retail

JANUARY 2, 2024

Jia Lee, senior content marketing manager at Klaviyo, says the company’s suite of tools – including email marketing , SMS marketing , mobile push, reviews, and customer data platform (CDP) – can help brands optimise their campaigns and engagement through memorable occasions during the year.

Strategy 130

Strategy Marketing Social Media Engagement 130

RetailMinded

JANUARY 29, 2021

This striking statistic highlights how retailers themselves are exacerbating the cost and complexity of managing returns, with the average returned purchase passing through seven people before it’s listed for resale. However, negative reviews, in particular, can be a gift. You can’t win them all.

Social Media 92

Social Media Management Engagement Shopping 92

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

To effectively captivate customers, businesses should consider integrating interactive features into their stores, such as virtual or augmented reality displays. These elements play a crucial role in sustaining customer engagement and interest. Indie retailers should track key metrics to get insights into their level of success.

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Inside Retail

OCTOBER 26, 2023

Lightspeed is a single platform for point-of-sale, payment processing, inventory management and reporting which also includes tools for e-commerce and marketing. 21 per cent of shoppers are drawn to gift cards and various gift choices. 39 per cent of shoppers favour stores with loyalty programs.

Shopping 246

Shopping Engagement Consumer Gifts 246