Customer Engagement Engagement Reimagine Shopping 
Inside Retail
AUGUST 20, 2022
As we know, today’s consumers are doing much of their shopping online. The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . Take Ticketek , for example.
Inside Retail
JULY 11, 2023
This was following a business transfer from Kimly Group, one of the largest traditional coffee shop operators in Singapore. The brand’s first rebranded store opened its doors on the 18th of May in Serangoon Nex shopping mall. It is now part of the F&B portfolio under Muginoho Global Pte Ltd, franchiser of Beard Papa.
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Inside Retail
FEBRUARY 7, 2024
A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. The study reveals a significant appetite among consumers for AI-driven enhancements to their shopping journey.
Inside Retail
MAY 3, 2021
Today, 73 per cent of shoppers say they shop across multiple platforms. With information gleaned from customers at each touchpoint, retailers are able to create an even more personalised and engaging shopping experience. For fashion and luxury goods retailers, AI and automation are equally important. Efficiency redefined.
Greater Group
SEPTEMBER 24, 2019
In retail, the rise of e-commerce has sparked worry about the relevance of brick-and-mortar and prompted retailers to reimagine the way they use tech to promote their products and engage shoppers. Less than 50% of customers’ overall shopping time is about the actual purchase , according to Gensler’s Experience Index for Retail.
Inside Retail
JANUARY 8, 2024
From Shein to Chanel, Skims to Supreme, more and more retailers seem to be investing in temporary brick-and-mortar locations, more commonly known as pop-up shops. Pop-up shops today are on steroids, and they are everywhere. A report by global research and analytics firm IBISWorld states that pop-up shops generated approximately US$14.5
Inside Retail
SEPTEMBER 1, 2022
From maintaining supply chains to reimagining stores to safeguarding privacy, today’s retail and consumer goods companies are under constant pressure. With a robust cloud infrastructure, retailers can deliver seamless unified commerce operations, personalised shopping experiences and supply chains that thrive. .
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