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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

At a time when consumers are conscious of spending, especially in the lead-up to the holiday period, offering more value through tailored customer experiences for free is key to getting consumers to purchase through certain retail channels. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

Curate 130
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Six standout retail spaces, from a double-decker bus to luxury flagships

Inside Retail

Williams has endeavoured to create a warm and inviting shopping experience for customers. Ralph Lauren, Victoria High-end fashion brand Ralph Lauren has recently unveiled its latest offering – a Polo Ralph Lauren store in Melbourne’s Highpoint Shopping Centre. This is in service of creating a calmer shopping experience.

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How boutique retailers won by discarding the department store playbook

Inside Retail

While household-name department stores are downsizing and closing their doors, multi-brand retail boutiques are succeeding by focusing on personalised shopping experiences. Multi-brand retail boutiques like Melbourne’s Filly Stable are reviving and reimagining the in-person retail experience.

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Quintain welcomes Tian Tian Market to Wembley Park & sees footfall surge over Lunar New Year

Retail Focus

Emma Tai, Founder at Tian Tian said: “In the spirit of Lunar New Year, our Wembley Park store has meticulously curated a special collection embodying themes of prosperity, luck, and good fortune. At Quintain we work to ensure our ground floor retail spaces align to the community living in the local neighbourhood.

Marketing 147
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Vicinity Centres’ marketing and brand GM Amy Wotton on DFO’s retail refresh

Inside Retail

Data from the Australian Bureau of Statistics (ABS) shows that outlet shopping has seen steady growth over the past few years, as an increasing number of consumers seek value-driven shopping experiences, driven by economic factors such as the rising cost of living.

Marketing 130
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Why Retailers Should Embrace Retail Digital Transformation

Retail Focus

It led to the augmentation of digital retail platforms that cater to customer expectations and preferences. Consumers in the digital era have many choices in the retail space, including online shops, mobile apps, and in-store. Efficiency Consumer behaviors show that they prefer conducting business with retailers simply.

Tailored 130
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The Art and Business of Christmas Windows in Retail

Retail Focus

With the advent of readily available glass plates, the retail landscape underwent a transformative shift, paving the way for elaborate store window displays that served as captivating showcases for a myriad of products. Christmas windows, acting as the gateway to the store, set the stage for a memorable shopping journey.

Art 264