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How businesses are leveraging GenAI to curate bespoke customer experiences

Inside Retail

At a time when consumers are conscious of spending, especially in the lead-up to the holiday period, offering more value through tailored customer experiences for free is key to getting consumers to purchase through certain retail channels. We’re a technology platform,” Mys Tyler CEO and founder Sarah Neill told Inside Retail.

Curate 130
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Quintain welcomes Tian Tian Market to Wembley Park & sees footfall surge over Lunar New Year

Retail Focus

Asian grocery store, Tian Tian Market , which opened in Wembley Park earlier this month (February 2024), has reported a 30% surge in foot traffic over the Lunar New Year weekend, compared to average weekday figures. At Quintain we work to ensure our ground floor retail spaces align to the community living in the local neighbourhood.

Marketing 147
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Vicinity Centres’ marketing and brand GM Amy Wotton on DFO’s retail refresh

Inside Retail

Amy Wotton, brand and marketing GM at Vicinity Centres, told Inside Retail, “DFO has always been synonymous with premium brands and unbeatable value.” “With our brand refresh, we wanted to celebrate the essence of DFO – the idea of being ‘in the know.’ As a touch point, we measure brands and energy. “As

Marketing 130
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Why Retailers Should Embrace Retail Digital Transformation

Retail Focus

The full transformation of the retail business into the digital space opens up a new world of opportunities. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service.

Tailored 130
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R.M. Williams crafts quality and service from people and tech

Inside Retail

The carefully curated multi-level retail portal spans 460sqm, which flows onto a mezzanine located at the back of the store, where customers can enjoy their very own ‘Cinderella moment,’ whether it be for a first pair of R.M. Part of that well-made heritage is a tailored made-to-order (MTO) offering. million, up from a $2.3

Location 262
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Attitude of "permanent renewal" drives retail success says Colette co-founder Sarah Andelman in Liganova talk

Dezeen

Andelman was in conversation with Dezeen's chief content officer Benedict Hobson at brand and retail experience company Liganova's Salone Club , a live event held in a lounge overlooking the rooftops of Milan. Curation is also key according to Andelman, who urges curators to embrace their idiosyncracies without fear.

Curate 78
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Hyperphysical Luxury Retail Stores: Bridging the Gap Between the Physical and Digital Worlds

Retail Focus

This novel approach engages all the senses and elicits powerful emotions, transforming retail spaces into sanctuaries of connection, innovation, and individuality. Luxury marketers are exploring multi-sensory experiences in physical stores, potentially integrating ASMR (autonomous sensory meridian response).