Curate Customer Engagement Location Social Media 
Retail Focus
JUNE 16, 2023
Moreover, brands could encourage customers and visitors to actively participate and share their experiences through social media. This scarcity creates a sense of urgency and exclusivity, driving customer engagement and brand loyalty. It has designed popup stores with Instagram-worthy moments in mind.
Inside Retail
JANUARY 15, 2024
Although these three brands operate in very different retail sectors, Li, Piper and Pearson agreed on a few common tactics for effectively engaging with the Gen Z consumer, from focusing on and enhancing the in-store shopping experience to learning how to “share the pen” with this younger, social-media-savvy shopper.
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Retail Focus
MAY 30, 2023
Examples of brand communities include Apple enthusiasts forming online forums, Harley-Davidson motorcycle owners participating in rallies, or Nike fans engaging on social media. Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community.
Parcel Pending
FEBRUARY 28, 2023
Customer experience depends on many factors: doing research about a product on social media , shopping in-store, visiting the company’s website, choosing a delivery method, and even navigating the return process. All of these together form the basis of a customer ’s judgment about the a retailer ’s brand and products.
Parcel Pending
FEBRUARY 28, 2023
Customer experience depends on many factors: doing research about a product on social media , shopping in-store, visiting the company’s website, choosing a delivery method, and even navigating the return process. All of these together form the basis of a customer ’s judgment about the a retailer ’s brand and products.
Greater Group
SEPTEMBER 24, 2019
A ‘new normal’ has emerged , challenging us to think outside the box in exploring new formats and creating displays and activations that chase up the figures for sales, customer engagement and brand awareness while cutting down on manufacturing cost and timeframes. THE HUMAN FACTOR : Beauty product displays.
All Work
DECEMBER 18, 2020
How a retailer greets a customer influences them on an emotional level – how they ‘feel’ when they visit the space. In this environment, you will always find the most current product offerings or trends presented in a prominent location. If the space or the customer experience is underwhelming, your consumer will feel it.
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