Inside Retail

MAY 29, 2024

The results are impressive considering less than 10 years ago, in 2016, the company’s namesake brand, Abercrombie & Fitch, was ranked as one of the most hated retailers in the US by the American Customer Satisfaction Index. This helps sales, but it also ensures that discounting and promotions are reduced,” he said.

Advertising 130

Advertising Consumer Fashion Expansion 130

Inside Retail

APRIL 29, 2023

The trend was evident well before then but gathered pace in the last three years as businesses promoted card-only and contactless payments in response to lockdowns and infection concerns. Consumers, too, preferred to use contactless payments or to shop online. 7 PwC, Frictionless – the future of shopping, November 2022.

Reimagine 130

Reimagine Planning Consumer Tailored 130

Inside Retail

MAY 29, 2022

Retailers in Southeast Asia, like elsewhere, have accelerated their adoption of digital platforms as consumers have been forced online to meet their everyday needs. Government efforts to promote digital transformation, including investment in wireless networks, have provided an added boost to e-commerce growth. DTC is poised to grow.

Social Media 130

Social Media Consumer Shopping Engagement 130