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Analysis: Consumers and the new reality

Inside Retail

Globally, a different retail customer has emerged with new behaviours and decision-making criteria. In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. Erosion of trust.

Consumer 246
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Opinion: Consumers’ screen times gives shopping centres a headache

Inside Retail

Retail chain results for the latest financial year indicate spectacular growth in online sales and, in many instances, a dip in the average sales per store. per cent of total retail spending in the year to June 2021, after excluding cafes, restaurants and take-away food.

Shopping 130
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Welcome to the post-Covid customer

Inside Retail

Globally, a different retail customer has emerged with new behaviours and decision-making criteria. In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. Erosion of trust.

Consumer 130
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For Singapore’s Capitaland, the mall comes roaring back

Inside Retail

Improved sales flowing through to rents In recent years, with retail chains aggressively pruning their real-estate portfolios, sometimes withdrawing completely from national markets, it has become increasingly important for shopping-centre operators to ensure that they are not overly dependent on revenues from one or a small number of tenants.

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How to solve Malaysia’s retail labour shortage: Tips from industry experts

Inside Retail

For example, a franchise of an international retail chain , Uniqlo, recently posted its salaries, including RM2,400 (US$528) for a retail associate role, and RM2,800 (US$616) for a senior retail associate role. . What is lacking is [an incentive] to call out bad pay,” he said.

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Why this global CEO wants more mainstream retailers to sell sex toys

Inside Retail

One day in the not-too-distant future, consumers will be able to walk into mainstream retail stores and buy pleasure products like vibrators and dildos without raising an eyebrow. The French adult retail chain Passage du Désir is a good example of this, Plettenberg said. This process has already begun.