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“I joke that I was (and still am) winging it”: Meshki’s Damien Park-Neilson

Inside Retail

You can download it here. It’s about flipping the script on logistics and fulfilment, from a line item cost to a customer delight opportunity. We juggle different carriers and services, tailoring them to market needs while keeping an eagle eye on the end-to-end customer journey – from click to doorstep, and even back if needed.

Strategy 249
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Do big-box retailers need to reinvent themselves to attract Gen Z?

Inside Retail

The curated line of products includes items made using at least one material or process that is better for humans, animals, or the environment. According to a report by IBM, gen Z consumers want value tailored to them, and they want to be able to co-create an experience that is uniquely theirs. An example is jeweller Tiffany & Co.

Tailored 182
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Selling your business? Focus on what matters to buyers

Inside Retail

It’s crucial that before embarking on any transaction, retailers: Develop a credible and realistic growth story that is tailored to their own circumstances. Make sure any obsolescence and provisioning is correctly reflected in your balance sheet and P&L before commencing any sale. Download here.

Planning 244
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Design inspiration: our favourite projects from June

Design Week

Those that download the extension will be treated to a selection of commissioned pieces which have been created specifically for the platform. Unused browser tabs. This is prime online space with which to celebrate Black designers, the partnership says, so the team has developed a Chrome extension to do just that.

Design 121
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Store Design And Instagrammable Age: Inside The Mind Of The Millennial Shoppers

Greater Group

Shopping habits have started falling into the two categories of wants and needs , where ‘wants’ refer to experiences rather than possessions, blurring the lines between transaction and engaging customer experience. Millennials value personalised communication and products tailored to their preferences. Case Study: New Balance (Tokyo).

Design 52