Balance Customer Engagement Promotion Retail Sales 
Inside Retail
FEBRUARY 9, 2022
Despite most shops being closed, retail sales rose 11 per cent during lockdown, largely because people didn’t have much else to spend money on. Clothing retail went up 20 per cent, even though people had nowhere to go.
Retail Insider
JUNE 24, 2021
A current example of this is balancing the trade-off between continued investments in the core business and that of innovating our customer experience and expanding into new geographies. Clearly customers have become accustomed to the convenience of shopping online, given the many advancements brands have made to their offerings.
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