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How to inject comedy into the customer experience

Inside Retail

But beyond ads, few brands use humour across their broader customer experience. Of course, advertising, by its very nature, must be attention-grabbing and instantly memorable. The very best brands have stretch – meaning they can step outside what’s expected in certain channels and communications.

Light 130
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Retail Spaces That Build Community

Quarter 20

These new layouts must make the physical shopping experience either distinct or preferential in comparison to the easy and quick online checkout. Community Retail Brand Building. Think about in-store experiences, installations, technology, lighting, pathways, and artwork that can inspire this sense of purpose during a customer visit.