Inside Retail

DECEMBER 20, 2021

If you cast your mind back to 2019, Christmas was business as usual. “E-commerce It’s kind of elongated and stretched out,” noted Adam Ioakim, managing director, APAC at Emarsys. To find out how you can market to your customers this festive season, visit: [link]. E-commerce was on a steady rise. It’s not what it once was.

Gifts 246

Gifts Shopping Customer Engagement Consumer 246

Inside Retail

FEBRUARY 8, 2024

Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

Department Stores 264

Department Stores Planning Engagement Strategy 264

Inside Retail

NOVEMBER 14, 2022

This means adopting new-generation technologies such as digital signage, powered by a robust operating system, enabling remote management, personalisation and interactivity with in-store signage. “As Personalisation is a key to engagement. “Retailers need to reflect the tailored and personalised experience of online, but in-store.”.

Engagement 289

Engagement Customer Engagement Strategy Promotion 289

Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Social Media 147

Social Media Strategy Balance Engagement 147

Inside Retail

JUNE 15, 2021

Statista, 2021) According to a digital retail survey conducted by KPMG and YouGov in 2019, 77 per cent of mainland respondents described themselves as “tech savvy.” Today’s Chinese retailing is all about digital connections — from shoppable livestreams to omnichannel engagement across numerous social networks. billion yuan in 2019.

Consumer 147

Consumer Strategy Engagement Marketing 147

Inside Retail

SEPTEMBER 13, 2021

Purebaby had launched a new, highly functional website in September 2019, built to enhance the customer experience. This was something Mirabai credits for the business’s ongoing ability to adapt to an influx of demand as its customer base doubled. Visit commbank.com.au/consumer-insights. consumer-insights.

Consumer 130

Consumer Engagement Customer Engagement Shopping 130

RetailMinded

JANUARY 29, 2021

Just as a frictionless checkout process creates good will and builds customer loyalty, a smooth and easy return process can send a message to the customer that you value their business and want them to continue shopping with you. A staggering 69% of retailers are not deploying technology solutions to automate and process returns.

Social Media 92

Social Media Management Shopping Engagement 92