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Welcome to the new customer experience

Inside Retail

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. And consumers can feel it.

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Why so many global brands fail in Australia

Inside Retail

They arrived with great fanfare but many international retail brands have found the Australian retail market has been a graveyard. Like many local retailers, the foreign entrants have not understood the multicultural market dynamic and lifestyle differences from their home markets, let alone the structure of the retail industry.

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Is the DTC business model dead, or just evolving?

Inside Retail

A few years ago, it seemed like every new brand making noise in the market was adopting a direct-to-consumer (DTC) business model. The history and growth of DTC In the 2010s, early digital-native vertical brands (DNVB) such as Warby Parker and Glossier gained a lot of attention for their use of technology to reach consumers online.

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Locals rebuff invaders: Inside Vietnam’s convenience stores war

Inside Retail

Since the beginning of this year, the chain has opened 300 Winmart+ stores, with 800 more planned by the end of this year. According to a report from market research house Q&Me, WinMart+ now dominates Vietnam’s convenience store market. A new Nova Market store: 450 planned initially.

Marketing 130
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Retailing in India: Rise and Shine Through

VMS

Its market size, $75 billion USD as of 2017, was expected to reach $100 billion USD by 2025, growing with a compounded annual growth rate of 5.6 The pandemic has seriously threatened this upward trend with recent lockdowns in India, operational challenges and falling consumers sentiments. million by 2022. million by 2022.

Jewelry 83