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Opinion: Consumers’ screen times gives shopping centres a headache

Inside Retail

Retail shopping centres face a major challenge rebuilding customer traffic and sales after the Covid-19 pandemic is controlled. The Covid-19 disruption has closed some businesses while accelerating a contraction of store networks many chains had started before the pandemic forced trading restrictions and lockdowns.

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What is Omni-channel Retail?

Retail Bound

Although many new product companies are finding success selling on Shopify or Amazon, online sales still only represent 20% of all retail sales, whereas offline channels like brick-and-mortar locations, catalog, TV Shopping and Reward and Incentive markets represent 80%.

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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% However, don’t write off brick and mortar retail stores yet. The Value of Omnichannel Shopping Experiences. growth in eCommerce ” 1.

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“A big vote of confidence”: Why Walmart’s store upgrades are key

Inside Retail

The retailer also expanded its vision centres and pharmacies with private screening rooms, and placed digital touchpoints throughout the store to provide information of products and services. And it added new “dollar shops” for consumers to pick through seasonal, more affordably priced items. billion in 2017.

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