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How 99 Bikes plans to return to profit with an electric-powered push

Inside Retail

Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 Tailored customer-centric omnichannel approach With a paid membership program, Club 99, that boasts over 1.6 million loss in FY23 after a $23.7 million profit the year prior.

Planning 130
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How Much Should You Flex a Format?

VMS

There is no mistaking where you are, but this has been tailored for its location, and it goes to show that there is considerable largesse when it comes to the matter of flexing a format. All of which is a roundabout way of saying that this is a British Eataly, different in parts from what will be encountered in the U.S.,

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Analysis: Luxury retail in the post-Covid landscape

Inside Retail

International retail group Sandro Maje Claudie Pierlot (SMCP) developed a fully digitalised loyalty program in which the customer can enroll faster (20 seconds vs. three minutes) and view their tier benefits. Further CRM segmentation enables them to push tailor-made in-app messages. The technology-enabled store. cegid.com/en.

Consumer 113
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Here’s how Best & Less plans to stand out in the crowded discount sector

Inside Retail

Best & Less sees itself as a hybrid between a discount department store (DDS) and specialty retailer. “We We are a value retailer, like DDS participants, but we approach it with a specialty mindset. On being everyday low cost. For us, quality and value must go hand in hand,” Orrock said. “We

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