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Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

AUGUST 17, 2023

The study reveals a worrisome trend: All major categories of retail crime have increased since the previous study conducted in 2019. Across all categories, the most common tactics consistently required no prior experience, skill or specialised equipment. None of the participants were detected by store employees.

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Dilmah CEO Dilhan Fernando on how Gen Z is breathing new life into tea

Inside Retail

AUGUST 15, 2023

Fernando] first entered the tea category in 1985 in Australia with the promise of authenticity. The good news, however, is that there’s a new generation breathing fresh life into the tea category – particularly post-pandemic. And, unfortunately, this has meant an attrition of the tea category.

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Beauty and Health Marketing Consumer Space

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