Inside Retail

JULY 28, 2021

Those brands that have avoided bankruptcy have often been forced to undertake aggressive cost reduction and store closures. Department stores have been particularly impacted, with consumers forced online during the pandemic now choosing to buy direct from brands or from more price-competitive online marketplaces.

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Retail Focus

APRIL 21, 2023

Selfridges, the iconic British department store, is ushering in a new era of sustainable retail with its ambitious plan to ensure 45% of transactions come from circular products and services by 2030. This commitment will be realised through its Reselfridges ecosystem, encompassing Resale, Rental, Repair, Refill, and Recycle services.

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Inside Retail

MARCH 26, 2024

The essence of personalisation Picture a scenario, you’re in a department store. A father and daughter venture into the teen’s section, greeted by a sales associate whose approach is as personalised as it gets, engaging them in their common slang and steering them towards attire fitting the daughter’s age.

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Inside Retail

APRIL 9, 2024

Long gone are days when businesses handed out loyalty cards to incentivise more frequent purchases – retailers are being urged by industry experts and leading brands to reimagine customer loyalty. Instead, Shelper said, retailers should focus on providing cost-effective value to their members to encourage deeper engagement.

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Inside Retail

DECEMBER 13, 2021

The future winners will be those who build a connected ecosystem of related services that customers can engage with through one seamless experience. But physical stores aren’t going away. More than half (52 per cent) of consumers in the US plan to make the majority of their department store purchases in shops this holiday season.

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Inside Retail

SEPTEMBER 7, 2023

This approach, built upon over 15 years of research, merges traditional and digital shopping experiences to continually attract and engage visitors. Every aspect of the store will be reimagined. Isetan has commenced a total renovation that will unfold in stages over a span of 24 months.

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Inside Retail

SEPTEMBER 11, 2023

Through its disruptive store design, Thankyou showcases its product range while also creating an unforgettable experience that aligns with its brand values. Open for just 12 weeks, the architecturally designed store reflects Thankyou’s commitment to reimagining retail. Ganni Sydney Image supplied.

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