Customer Engagement Engagement Shopping Specialty Retailers 
Inside Retail
JUNE 30, 2021
The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Here, we chat with CEO of retail, Dato’ Joyce Yap, about the future of malls and how sector have evolved in the past year.
VMS
NOVEMBER 18, 2021
But we’re now starting to see that many changes to the in-store shopping experience borne out of necessity during the pandemic’s darkest days are having a lasting, positive effect,” said OnQ CEO Paul Chapuis. The increased use of QR codes at retail is a great example of a pandemic-driven change that’s here to stay.
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