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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147
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Hyperphysical Luxury Retail Stores: Bridging the Gap Between the Physical and Digital Worlds

Retail Focus

This novel approach engages all the senses and elicits powerful emotions, transforming retail spaces into sanctuaries of connection, innovation, and individuality. They are creating hyperphysical retail experiences that engage multiple senses, foster community, and appeal to Gen Z consumers.

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The Art and Business of Christmas Windows in Retail

Retail Focus

This increase in visibility not only increases visibility, but also increases the likelihood of impulse purchases, turning a casual passerby into a satisfied customer. Creating a Memorable Shopping Experience In an era dominated by online shopping, the physical retail space must offer an experience that transcends the transactional.

Art 264
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Why local retail communities are important, and how retail design can encourage community retailing.

Retail Focus

Other brands, such as LuluLemon or Huda Beauty, have invested in the power of digital to grow a following and establish an engaged community. A ‘ brand community ’ refers to a group of consumers who share a common interest or passion for a particular brand. Physical retail can encourage developing retail communities.

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Playful, modern and cool: Inside Esprit’s New York pop-up

Inside Retail

Pak noted that the space will celebrate a new theme each month through in-store merchandising, installations and activations. These experiential moments, in his opinion, will create a sense of community for its customers. He went on to say that the space is meant to be dynamic and interactive for customers.

Planning 130
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Brick & Mortar Remains King: The Value of In-Store Experiences

Parcel Pending

Brick and Mortar Retail Stores: A Place to Try, Touch, & Taste. Although consumer return rates normally hover between 25-30%, Narvar reports that they skyrocketed to 70% in 2020! 2 Experts predict that with virtually all stores open again, return rates will plummet as shoppers have the chance to touch and try-on the merchandise.

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What Nordstrom’s Paul Smith pop-up says about the future of this retail trend

Inside Retail

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Midway into the first quarter of 2024, there are no signs of this experiential retail trend slowing down.