The Case For Convenience. How These Retailers Built Convenience Directly Into Their Brand Experience
Quarter 20
DECEMBER 6, 2019
For shoppers who have a preference for visiting physical stores, makeovers with professional artists is proving to be a worthwhile experience. Subscribed customers receive a box in their mail each month containing curated, deluxe samples. Sephora’s Play! This allows them to forge long-lasting emotional connections with consumers.
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