What Zara’s recent decision says about the decline of free online returns
Inside Retail
MAY 29, 2022
per cent in 2020, National Retail Federation data shows. There’s also an enormous environmental cost, not only due to the greenhouse-gas emissions from sending items back-and-forth to multiple customers, but also because many returned items ultimately end up in landfill. And with global e-commerce sales projected to hit US$4.9
Let's personalize your content