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Analysis: The driving force behind Hong Kong’s retail revolution

Inside Retail

Statista, 2021) According to a digital retail survey conducted by KPMG and YouGov in 2019, 77 per cent of mainland respondents described themselves as “tech savvy.” Today’s Chinese retailing is all about digital connections — from shoppable livestreams to omnichannel engagement across numerous social networks.

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Why a major rent reset didn’t occur following the Covid-19 pandemic

Inside Retail

We truly believed that this time it was going to be different, that landlords and tenants would engage in more meaningful risk-sharing: mainstream media was trumpeting it, governments were shaming landlords into it and even legislating rent abatements. Now though, it seems like it’s back to business as usual. Wrong again.

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Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

The study reveals a worrisome trend: All major categories of retail crime have increased since the previous study conducted in 2019. However, what’s particularly alarming is the substantial rise in the costs attributed to customer theft, which have surged by 20 per cent between 2019 and 2022. What deters shoplifters?