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How boutique retailers won by discarding the department store playbook

Inside Retail

While household-name department stores are downsizing and closing their doors, multi-brand retail boutiques are succeeding by focusing on personalised shopping experiences. Multi-brand retail boutiques like Melbourne’s Filly Stable are reviving and reimagining the in-person retail experience.

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Multi-dimensional, story-telling design for South Korea’s largest, luxury department store

Retail Focus

Lotte enlisted London luxury retail designers Shed , known for a distinctly contemporary and progressive international design style, to reimagine a ‘different kind’ of department store, Lotte’s first major project in 7 years. A story of two halves with both a Menswear and a Children’s department.

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Analysis: How Australian department stores can thrive in a post-Covid world

Inside Retail

Those brands that have avoided bankruptcy have often been forced to undertake aggressive cost reduction and store closures. Department stores have been particularly impacted, with consumers forced online during the pandemic now choosing to buy direct from brands or from more price-competitive online marketplaces.

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Selfridges Embraces Sustainability with ‘Worn Again’: A Season Showcasing Circular and Secondhand Shopping Experiences

Retail Focus

Selfridges, the iconic British department store, is ushering in a new era of sustainable retail with its ambitious plan to ensure 45% of transactions come from circular products and services by 2030. A key feature of the season is The Edit by Reselfridges, a fashion and lifestyle destination offering a unique way to shop secondhand.

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Flying into the future: Step inside Pan Am’s flagship store in South Korea

Inside Retail

More than 30 years later, the South Korean fashion retailer SJ Group brought the airline a new identity, reimagining Pan Am as a lifestyle brand. Seongsu-dong used to be a centre for small manufacturing businesses, such as print shops, hand-made shoe stores, and the leather garment makers.

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Navigating the what, when, where and how of personalisation

Inside Retail

The essence of personalisation Picture a scenario, you’re in a department store. Taking customer data, email marketing and personalisation seriously isn’t just about tweaking a campaign here and there; it’s about reimagining your approach to customers, from the moment they first find you, the first purchase and beyond.

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VM & Display Awards Winners 2022

Retail Focus

Waitrose – Shop in Shop. BEST CHRISTMAS WINDOWS IN A LARGE INDEPENDENT/DEPARTMENT STORE. BEST USE OF MANNEQUINS IN A LARGE INDEPENDENT/DEPARTMENT STORE. SHORTLISTED: Harvey Nichols – Reimagine. BEST WINDOW/S IN A LARGE INDEPENDENT DEPARTMENT STORE. Sponsored by IDW.

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