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Revealed: Raffles’ strategy to lure back in luxury customers

Inside Retail

Raffles City Singapore has welcomed an exciting slate of international brands with new and exclusive concepts. The Raffles team plans to complete the mall rejuvenation program by the end of the year, with the plan to execute more unique, experiential events and activities to engage shoppers. A focus on sustainability.

Strategy 130
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Behind the scenes of Baby Bunting’s long-awaited digital transformation

Inside Retail

In 2019, Baby Bunting relaunched its e-commerce site on a new platform that was intended to give the specialty retailer more digital features and functionality. The retailer ended up writing off the entire cost of the $3.2 But it was plagued with problems, and the business had to revert to its old website.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales. With Pavilion KL’s Virtual Personal Shopper, we gave shoppers a chance to engage in a virtual in-store experience from the comfort of their homes. Strategically located on a gross area of 3.48

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What is Omni-channel Retail?

Retail Bound

Although many new product companies are finding success selling on Shopify or Amazon, online sales still only represent 20% of all retail sales, whereas offline channels like brick-and-mortar locations, catalog, TV Shopping and Reward and Incentive markets represent 80%.