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Department Stores – what does the future hold?

Retail Focus

The huge increase in online shopping over the past decade or so has had a major impact on department stores, with many consumers turning to Amazon, eBay and other online shops for shopping, rather than a more traditional trip out to a physical store. Changing culture of shopping.

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Lane Crawford CEO Jennifer Woo talks how to truly cater to customers

Inside Retail

Spontaneous 11pm store openings for VIP customers, curating the customer journey and the growing middle-class. Luxury department store Lane Crawford was launched in 1850, and has stores across Hong Kong and mainland China. Our role as a curator is more important going forward. We’re still working on that.

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The Art and Business of Christmas Windows in Retail

Retail Focus

With the advent of readily available glass plates, the retail landscape underwent a transformative shift, paving the way for elaborate store window displays that served as captivating showcases for a myriad of products. Christmas Windows Around the World!

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How retailers are racing to meet the needs of older online shoppers

Inside Retail

This change in customer purchase habits has created a different balance in bricks versus online users, creating a change to our business model with many customers now being a blended type of customer using both online and bricks-and-mortar.”. Our site visits have increased 25 per cent,” Evans said. Font size and payment options.

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What Nordstrom’s Paul Smith pop-up says about the future of this retail trend

Inside Retail

Just this week, American department store chain Nordstrom announced a unique collaboration with the British fashion brand Paul Smith. The shop is set to showcase Paul Smith’s spring collection, titled “What is a suit”, which tackles menswear staples in a variety of forms, from classic tailoring to military uniforms.