Lane Crawford CEO Jennifer Woo talks how to truly cater to customers
Inside Retail
APRIL 26, 2023
The luxury market invested with new brand and pop-up concepts, driving all merchandise in China. “We have a retail academy [for our staff] with over 50 courses live right now, from basic to advanced retail management and fashion 101. We’re also looking at mental health and we put a wellness program in 2010 that continues to grow.”
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