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Collins Foods faces class action suit from KFC workers

Inside Retail

Shine Lawyers filed the lawsuit at the Federal Court of Australia on behalf of these employees who worked at certain KFC stores from December 4, 2017 to December 4, this year. Collins Foods said that three entities within its group have already engaged as respondents to the claim served last December 15.

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How to recruit and retain the retail industry’s top talent according to experts

Inside Retail

Since stepping into the CEO role in 2017, Hucker has applied this people-first mindset to create a playbook, not another report, on how to recruit and retain talented retail employees. It credits its success to putting the customer at the centre of every decision.

Strategy 147
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Former Din Tai Fung operators fined $4 million for employment breaches

Inside Retail

The workers were mostly visa holders from Indonesia and China, mainly on student or employer-sponsored visas, and engaged in casual roles. The two companies deliberately underpaid 17 employees $157,025 under the Restaurant Industry Award 2010, as well as kept and provided false records to Fair Work inspectors.

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Customer experience innovations for 2017

Barber Design

We’d really like to put it all behind us by taking a look at some of the big customer experience innovations in store for retailers in 2017. In 2017 – as the Internet of Things (IOT) grows more pervasive – these interactive displays will become commonplace and will work even harder to engage with customers.

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US marine apparel label Smallwoods ventures into Australia with QMC

Inside Retail

QMC, founded in 2017 in Sydney, NSW, is among the leading uniform suppliers in the Apac region. “We’ve been engaged with several potential partners to enhance our offerings, and Smallwoods was a standout choice due to the clear synergy between our operations,” shared Duncan Curnow, sales and marketing director for QMC.

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Petstock may have to divest stores over competition concerns

Inside Retail

Petstock, Australia’s second-largest specialty pet retailer, acquired Best Friends Pets, Pet City, Animal Tuckerbox, and Pet and Aquarium Warehouse in Eltham, Victoria between 2017 and 2022, deals which the ACCC was not informed about.

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Six of the best digital retail strategies for 2017

Barber Design

Social Marketing for Social Engagement. Create engaging content. Engaging with their customers and placing emphasis on customer service and trust will create brand advocates. The post Six of the best digital retail strategies for 2017 appeared first on Barber Design. Social media marketing is flourishing.