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Coles has plan to enhance customer experience through AI

Inside Retail

In addition, the initiative provides intelligence for planning and rostering. The post Coles has plan to enhance customer experience through AI appeared first on Inside Retail Australia. “We also want to understand the impact of and relationship between our operations and the customer experience.”

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Solomon Lew plans to spin off Peter Alexander and Smiggle next year

Inside Retail

Retail billionaire Solomon Lew has announced plans to spin off two major brands Peter Alexander and Smiggle from his public company Premier Investments next year, as part of a global expansion strategy. The brand has announced its plans to expand into the UK, with the first two stores and dedicated website launched before Christmas.

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Ikea buys New Zealand land to expand forest management plan

Inside Retail

Ikea’s parent company Ingka Group has acquired 5,500 hectares of land in the South Island as part of its commitment towards responsible forest management. Responsible forest management creates jobs and adds value in the local communities by supporting the local economy,” said Krister Mattsson, MD of Ingka Investments, Ingka Group. “We

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How AI is set to revolutionise inventory management

Inside Retail

Great product diversity, changing consumer demands, and the expansion of e-commerce have turned inventory management into a major pain point for retailers. Poor inventory management results in overstocking and under-stocking, impaired cash flow, and losses from theft and spoilage. Here are some reasons why: 1.

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Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

Future-proofing your tech stack is a crucial part of long-term strategic planning. But how do you future-proof if your plans involve acquisition, and a tech stack you don’t have control over?

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Brooklyn Donuts opens first NSW store, plans national footprint

Inside Retail

Chen, a former food franchisee, and Sharvell, an ex-Hungry Jacks area manager, have appointed former Soul Origin executive Chris Mavris as chief operating officer, and Minu Kaneshakarnar, formerly with The Cheesecake Shop, as marketing manager. This story was originally published on Franchise Executives.

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Dusk plans e-commerce overhaul as sales slip

Inside Retail

Incoming CEO Vlad Yakubson will start earlier than planned on October 9. Our key focus is on executing our strategic priorities, being disciplined on promotional activity and price point management to maximise gross margin dollars, controlling costs and delivering outstanding customer service to maximise sales conversion and basket size.”

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