Volumatic weighs in to the cash versus card debate

The firm, which provides cash handling technology, says that cash payments have had “a raw deal” in the pandemic but that it still plays a vital role in society.

Mike Severs, sales and marketing director at Volumatic, said: “Although the larger limit for contactless payments has already been introduced, many businesses across the UK simply aren’t ready for this change, and it could take months before the necessary upgrades to their systems are made.

“With everyone trying to reduce running costs in-store in this post-pandemic period, we are seeing how making a costly system change is not at the top of everyone’s agenda at the moment.”

Severs added that accidental non-payment with contactless cards was also an issue, with some customers innocently walking away because they think their payment has worked when it hasn’t.

Severs said: “With scams and fraudulent activity also becoming more sophisticated, we need to consider the ramifications of moving to a contactless only future. Ultimately, consumers should be given the choice they want and deserve to have.”