Local stores can help combat loneliness, says ACS

By David Harris in Industry News 3rd February 2023

The Association of Convenience Stores (ACS) is highlighting the vital role that local shops play in alleviating loneliness in communities across the UK.

This week, the Department for Digital, Culture, Media and Sport (DCMS) launched its new loneliness campaign as part of the “Better Health – Every Mind Matters” policy.

The campaign will run until 13 March and includes advice and tips on how people can help themselves or others who may be experiencing loneliness.

Findings from the ACS Community Barometer report 2021 found consumers believe convenience stores, alongside pubs and coffee shops, help to alleviate loneliness through their role as a social hub.

ACS chief executive James Lowman said: “Local shops operate at the heart of communities across the UK and this means that they are well placed to help alleviate loneliness and support their customers.

“We are encouraging retailers to engage with their colleagues and customers and build on the fantastic work they are already doing to tackle loneliness in their communities.”

The ACS is a member of the government’s Employers’ Leadership Group and Tackling Loneliness Hub, as well as being a founding signatory to the Tackling Loneliness Champions Pledge.