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More than two thirds of ecommerce retailers say top 2023 priority is acquiring new customers, finds Vervaunt

Retail Times

Seventy per cent of ecommerce retailers said their top priority for 2023 was to acquire more customers, and 58% of retailers questioned said they would look to invest more in achieving that. The in-depth Pulse Ecommerce Survey […] If you want more information Retail Times get in touch!

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The four trends defining online retail in 2024

Inside Retail

Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024. The competitive landscape is overflowing, making customer acquisition more expensive. Customer retention efforts are six to seven times more cost-effective.

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Myer sacks head office staff, outsourcing tech roles to India

Inside Retail

A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked. Two sources told Inside Retail that 50 staff were affected by the move.

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Why shipping costs need not be a deal breaker for cross-border sales

Inside Retail

With shipping rates climbing, retailers today are far less likely to be offering free delivery with purchases to encourage purchases – but they can still attract customers by offering delivery options to suit their budgets. DHL eCommerce is a relatively new division of DHL, formed in 2019, effectively replacing the old DHL Global Mail.

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Embrace Business Complexity With Real-Time Inventory Data

Delivering a seamless omnichannel experience has become a standard expectation for customers, but doing so requires a special ingredient.

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Five Shipping Tips To Benefit Your Ecommerce SMB Strategy

RetailMinded

The growing ecommerce landscape represents an incredible opportunity for SMBs, allowing them to expand their reach into new geographies and connect with customers worldwide. That said, ecommerce growth does come with challenges to overcome. Look into the insurance options available for your shipping strategy in advance.

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How to Improve Business Processes with B2B eCommerce Software

Retail Focus

The wonderful thing about eCommerce is that it can run continuously without interruptions. That means you can have customers globally in different time zones visiting your website and making purchases. A better solution is to automate your eCommerce business using eCommerce software for B2B. Checkouts. Product Catalogues.