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How technology can drive meaningful engagement between store staff and shoppers

Inside Retail

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Store associates are lucky if they can engage beyond ‘How can I help you?’

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Opinion: Consumers’ screen times gives shopping centres a headache

Inside Retail

Retail chain results for the latest financial year indicate spectacular growth in online sales and, in many instances, a dip in the average sales per store. per cent of total retail spending in the year to June 2021, after excluding cafes, restaurants and take-away food.

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How Dubai sportswear giant GMG aims to crack the Southeast Asia market

Inside Retail

GMG is a Dubai-based company with distribution rights for more than 120 global brands in the Middle East and Southeast Asia, and a portfolio of multi-brand retail chains across sports, food and beauty. This move also enhances the company’s ability to serve Southeast Asian consumers.

Marketing 130
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Analysis: The driving force behind Hong Kong’s retail revolution

Inside Retail

Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. Statista, 2021) According to a digital retail survey conducted by KPMG and YouGov in 2019, 77 per cent of mainland respondents described themselves as “tech savvy.” New consumers. New brands . New operations.

Consumer 147
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Vikki Gerrard La Crosse Explores How Retailers Promote Eco-Friendly Lifestyles

RetailMinded

A significant shift has been observed in consumer behavior, with an increasing people expressing a keen interest in eco-friendly products and sustainable living. This document, known by environmentalist Vikki Gerrard La Crosse , explores retailers’ multifaceted strategies to promote eco-friendly lifestyles among their customers.

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Why a major rent reset didn’t occur following the Covid-19 pandemic

Inside Retail

We truly believed that this time it was going to be different, that landlords and tenants would engage in more meaningful risk-sharing: mainstream media was trumpeting it, governments were shaming landlords into it and even legislating rent abatements. Now though, it seems like it’s back to business as usual. Wrong again.

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How Gregory is tapping into the future of fine jewellery sales

Inside Retail

With over a dozen boutiques across Sydney and Melbourne, Gregory Jewellers has firmly established itself as a leading fine jewellery retailer. Here, we speak with the co-CEOs about the rise of online shopping during Covid-19 and where they’re looking to take the retail chain next.

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