Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in Shipstation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 234

Balance Promotion Strategy Consumer 234

Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in ShipStation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. That sustainability mindset provides an opportunity for retailers to engage with Gens Y and Z, she said.

Balance 130

Balance Promotion Strategy Consumer 130

Inside Retail

AUGUST 23, 2022

We’ve [been] building for the future by enhancing our digital customer engagement platforms, and introducing new retail formats, such as the Cellar by Dan Murphy’s, and Dan Murphy’s new neighbourhood stores,” said Endeavour Group chief executive Steve Donohue. “I Inside Dan Murphy’s The Cellar store at Lane Cove.

Planning 130

Planning Pattern Customer Engagement Balance 130

Inside Retail

NOVEMBER 29, 2023

At the same time, gamification encourages engagement and amplifies marketing results. With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales.

Strategy 130

Strategy Engagement Customer Engagement Consumer 130

Inside Retail

JUNE 5, 2023

We aim to enhance our consumer-brand identification with consumers of the Southeast Asian region by engaging with customers directly and creating a tangible brand experience that will in turn strengthen customer loyalty,” he noted. He said there are plans to collaborate with local sports brands or athletes in the future too.

Expansion 130

Expansion Engagement Social Media Consumer 130

Inside Retail

JUNE 5, 2022

Google announced plans to entirely phase out third-party cookies within two years. Their digital expectations have also risen exponentially, causing brands everywhere to face their biggest challenge yet – balancing customers’ desires for personalised interactions while fiercely protecting customer privacy. .

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Inside Retail

AUGUST 1, 2023

Koo added that greater brand awareness, as well as more intent from customers to make purchases when entering the stores – is helping to drive growth. “By By expanding to interstate stores and strengthening our digital presence, we’ve enhanced our reach and amplified customer engagement,” she said.

Gifts 246

Gifts Customer Engagement Apparel Balance 246