Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Parcel Pending

APRIL 30, 2021

The COVID-19 pandemic has transformed many areas of our lives, including the way we shop. While we now have to wear masks and practice social distancing, there’s one thing that hasn’t changed: the need for retailers to consistently deliver a great customer experience. In fact, it was up by 52% in 2020 4. 2020, April 7).

Customer Retention 52

Customer Retention Shopping Line Consumer 52

Parcel Pending

APRIL 20, 2022

The D2C e-commerce market exploded during the pandemic as consumers were house-bound and took to online shopping to fulfill their grocery, wardrobe, home goods, and grooming needs. Business owns & understands data; introduces new products based upon direct customer input and D2C sales, increasing brand loyalty. Personalization.

Social Media 52

Social Media Consumer Customer Retention Marketing 52

Parcel Pending

JUNE 24, 2021

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. The reality is quite different.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Parcel Pending

JUNE 24, 2021

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. The reality is quite different.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Retail Times

MARCH 29, 2021

Physical stores are essentially being converted into fulfillment centers, so that order picking, packing and shipping takes place in the retailer’s brick and mortar locations. The service has gained a lot of popularity during the pandemic, as more consumers turned to online shopping. Consider the following. Speed up order fulfillment.

Location 59

Location Management Customer Retention Social Media 59

Compliantia

MARCH 1, 2021

And people shop at c-stores for convenience, remember? So, if you still haven’t done it yet, make sure to adopt a solution that allows customers the freedom to complete their purchases from their mobile devices. However, the primary reason why people shop from convenience stores still remains the same — for “convenience.”.

Promotion 96

Promotion Line Customer Retention Location 96