Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

Social Media 147

Social Media Strategy Balance Engagement 147

Inside Retail

JUNE 14, 2022

Delivery has become a clear indicator of retailer competence, defining the brand value as much as any other part of the customer engagement. Today’s customers are used to lightning-fast service and a poor delivery experience can be the dividing factor to turn a first-time shopper into a loyal customer.

Strategy 130

Strategy Social Media Management Consumer 130

RetailMinded

JANUARY 29, 2021

Post-holiday returns are a fact of life for retailers, but this year could be especially difficult with forecasts suggesting record-breaking returns and a 23% increase over the 2020 peak period. Positive customer sentiment will go a long way toward building a long-term relationship with the customer and earning their repeat business.

Social Media 92

Social Media Management Shopping Engagement 92

Inside Retail

AUGUST 17, 2021

Amid the upheaval in 2020, we were quick to adjust to circumstances. This provides the framework for choosing the tech that provides them with the capabilities, data and insights, helping them enhance their products and services to keep customers engaged and excited about what they are doing.”.

Fashion 130

Fashion Customer Engagement Beauty and Health Engagement 130

Parcel Pending

MARCH 29, 2024

Rising Cybercrime The cyber landscape has grown more perilous, as demonstrated by the SolarWinds software compromise in late 2020. Enhance Customer Experience with Omnichannel Solutions Electrical distributors must create a unified shopping experience to satisfy customer expectations. March 20, 2024. link] Thompson, J.,

Social Media 52

Social Media Marketing Management Flow 52

Inside Retail

OCTOBER 11, 2023

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. million before going public in 2020. (It

Engagement 130

Engagement Strategy Consumer Marketing 130

Parcel Pending

FEBRUARY 28, 2023

Customer experience depends on many factors: doing research about a product on social media , shopping in-store, visiting the company’s website, choosing a delivery method, and even navigating the return process. All of these together form the basis of a customer ’s judgment about the a retailer ’s brand and products.

Social Media 52

Social Media Tailored Strategy Shopping 52