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Deep dive: What social commerce looks like around the world

Inside Retail

Social commerce – shopping on social media platforms – is expected to reach US$1.2 McKinsey & Co stated in mid-2022 that social commerce comprised more than 13 per cent of China’s total e-commerce sales. All of which is to underscore that social commerce is big, and growing exponentially. trillion ($1.9

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

Luxury brands aim to create a customer experience that is seamless and consistent across physical stores, online platforms, mobile apps, and social media. Luxury brands prioritise the customer experience in their digital transformation efforts. Modern luxury marketing relies on the omnichannel experience.

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How Middle Eastern retailer Sun & Sand Sports aims to succeed in Singapore

Inside Retail

“We aim to enhance our consumer-brand identification with consumers of the Southeast Asian region by engaging with customers directly and creating a tangible brand experience that will in turn strengthen customer loyalty,” he noted. He said there are plans to collaborate with local sports brands or athletes in the future too.

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Three Ways Retailers Can Boost Their Rep During Returns Season

RetailMinded

Post-holiday returns are a fact of life for retailers, but this year could be especially difficult with forecasts suggesting record-breaking returns and a 23% increase over the 2020 peak period. Positive customer sentiment will go a long way toward building a long-term relationship with the customer and earning their repeat business.

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5 innovative fashion tech brands you should know

Inside Retail

Amid the upheaval in 2020, we were quick to adjust to circumstances. This provides the framework for choosing the tech that provides them with the capabilities, data and insights, helping them enhance their products and services to keep customers engaged and excited about what they are doing.”.

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Is the DTC business model dead, or just evolving?

Inside Retail

Analyzing over 80 different rigorous peer-reviewed studies on DTC, we discovered a few common insights that prove the DTC model isn’t dead, it’s just evolving and, in fact, it could still be a great way for smaller brands to build customer engagement. million before going public in 2020. (It

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Revolutionizing Material Handling for Electricians: Secure Package Lockers

Parcel Pending

Rising Cybercrime The cyber landscape has grown more perilous, as demonstrated by the SolarWinds software compromise in late 2020. Enhance Customer Experience with Omnichannel Solutions Electrical distributors must create a unified shopping experience to satisfy customer expectations.